Patient Prism Success Stories
Case Study: Dental Practice Increases New Patient Appointments by 90%
Patient Prism is designed exclusively for medical practices to enhance revenue and optimize patient scheduling! Read our Case Study.
How Other Practices Use Patient Prism To Their Advantage
Case Study
Dental Depot
Problem
No ability to track lost opportunity cost.
Solution / Results
In just six months, Dental Depot recovered $300,000 in collected revenue due to Patient Prism's unique tracking abilities
Case Study
Serenity Dental
Problem
Call tracking and marketing data analysis.
Solution / Results
By using Patient Prism, this DSO was able to plug a 'Leak' in its Marketing and increased new-patient revenue.
Perfecting smiles with AI.
Renken Dentistry
Problem
No ability to track lost opportunity cost.
Solution / Results
Using Patient Prism, Rennin Dentistry increased new patient-scheduling by 80%
Case Study
Washington Smiles
Problem
No ability to track team performance, call-handling success, and revenue opportunities.
Solution / Results
Washington Smiles has gone from booking 65% to booking 92% of new patient calls.
Case Study
Riccobene
Problem
We face the challenges all dental groups
face that have an established brand and great
reputation,
Solution / Results
January of 2020, their new
patient conversion was measured at 83%. In March of 2022, their new patient conversion
was 88%.
Case Study
Smilepoint
Problem
We face the challenges all dental groups
face that have an established brand and great
reputation,
Solution / Results
January of 2020, their new
patient conversion was measured at 83%. In March of 2022, their new patient conversion
was 88%.
Case Study
Lollipop Dental
Problem
Like most multi-location dental groups, they needed a solution that would quickly help them improve their call-handling success rate and provide the extensive call metrics they needed to motivate their call receptionists and solve problems.
Solution / Results
Lollipop Dental implemented Patient Prism in February of 2022. Patient Prism’s call tracking and call coaching platform utilizes artificial intelligence to assess every new patient phone call and identify who called, the ad-specific phone number relayed to their office, the dental services requested, the associated revenue opportunity, whether the caller scheduled—and if the caller did not schedule, the possible reasons based on elements of the conversation.
Case Study
Smiles West
Problem
Marketing Director, Sherri Paxton, wants to make sure the performance of their front desks and call center is improving and maintaining a high level of scheduling patients. It’s by monitoring the quality of their call conversions (both for new patient acquisition and meeting the needs of existing patients) and then striving for higher performance, that she can lead the DSO in accomplishing their major goals.
Solution / Results
Sherri has a passion for tracking KPIs including marketing attribution, call conversion, collections, and revenue. She uses SMC National, Patient Prism, and Jarvis Analytics. And she doesn’t just use them. She maximizes their usage. She is constantly examining the performance of each location.
Case Study
Valley Endodontics
Problem
Valley Endodontics struggled with high Call Volume as well as phone etiquette even though the team worked confidently on their phone calls and continuously strived to answer patients’ questions with consistency and grace.
Solution / Results
Central Phoenix and Scottsdale converted 49 missed opportunities and generated $137,400 in recovered revenue for Valley Endodontics and Oral Surgery. In addition, their conversion rate went up to 74% with New Opportunities.
